Online, Full day session, with the following schedule:, 9:00-10:30, 10:45-12:15, 1:15-2:45, 3:00-4:00
English is below the Japanese
このセミナーの目的は、日本人参加者様が一緒に働いているアメリカ人の行動への理解を深め、コミュニケーションを改善するためのスキルを磨くことです。コンテンツのアウトラインは下記の通りです。
インターアクティブな方法を駆使し、従来の対面型セッションと同じような活発さを体験できます。先日当社のオンラインセミナーに参加された方から「あまり自分から質問しない日本人にとってはチャット形式のほうが意思表示しやすいかもしれないですね。」というご指摘があったように、オンラインセミナーでは質問しやすいという方も多いため、学びをより一層深めることができます。
このセッションの講師は当社のベテラン社員である岩崎博。彼がこのセッションを日本語で行います。
従来型のセッションと同じ内容をカバーする一日セミナーです。
是非、この機会にアメリカ人同僚への理解を深めてみませんか。
コンテンツ:
異文化コミュニケーションの定義
ケース・スタディー:アメリカ人とコミュニケーションする
ケース・スタディー:リーダシップ・スタイルと言葉による指導
特定の異文化課題
アメリカのスタイルと日本のスタイルの共存共栄
効果的なコミュニケーションのための重要なスキル
ONLINE SEMINAR IN JAPANESE Working Effectively with Americans – September 26, 2023
This seminar is designed to help Japanese gain a better understanding of their American colleagues’ behavior and gain skills for improving communications. A full outline of the contents is below.
We will use interactive techniques to make the session as lively as one of our live sessions. And indeed, we have been finding that Japanese participants can be more likely to ask questions in an online setting.
The session will be taught by Hiroshi Iwasaki, a longtime member of the Japan Intercultural Consulting team.
This is a full-day session, which will deliver the full contents of our usual in-person sessions.
Session contents:
Thinking about Culture
● Cultural tendencies vs. stereotypes
● Why do misunderstandings occur?
● Avoiding the pitfalls of cross-cultural communication
Case Studies: Communicating with Americans
● Dealing with the language barrier
● Communication style
● Understanding American direct communication style
● Being direct while also being nice
● Hints on phrasing
● Conversation topics to be avoided
● Good conversation topics
Case Studies: Leadership Style and Verbal Direction
● American “football coach” model vs. Japanese “karate teacher” model
● Leadership in the U.S.
● Qualities of leaders desired by Americans
● Verbal direction in Japan and the U.S.
● Techniques for giving direction
● Contrast of American teaching/learning style and Japanese teaching/learning style
● Feedback techniques
Specific Cultural Challenges
● Risk avoidance and speed of decision-making
● Process vs. results orientation
● Understanding the U.S. labor market and employee expectations
Blending American and Japanese Styles
● Common problems encountered by Japanese affiliated companies in the U.S.
● Factors that Japanese companies need to be careful about
● Symptoms of employment friction
● Potential negative effects of employment friction on the company
Key Skills for Effective Communication
● Coping with the language barrier
● If you are working with translators
● 5 C’s of cross-cultural communication: clarity, consistency, context, confirmation, conflict avoidance
● Including Americans in information flow
● Example of a negative practice
● Social activities as a group
● Increase the opportunities for communication
● Be approachable